Shipping Policy

Last Updated: 01.09.2025

1. Overview

Our goal at ZARCHINUAE is to deliver your order as soon as possible. For all of our products, we provide dependable shipping services. Please be aware that shipping times may be affected by public holidays. We value your understanding and patience.

2. Shipping & Processing

  • Processing Time: We process and ship all orders within 4 business days.
  • Shipping Days: We do not ship or deliver orders on weekends or public holidays.
  • High Order Volume: If we are experiencing a high volume of orders, we may delay shipments. Please allow a few extra days for transit and delivery.
  • Significant Delays: If a significant delay in shipping your order occurs, we will contact you directly via email.

3. Correct Shipping Information

It is your duty to make sure the shipping address you enter is accurate. We strive to process and ship orders as fast as possible, so there isn’t much time to fix an incorrect address. Kindly get in touch with us right away if you think you gave the wrong address.

4. Undeliverable Orders

We might impose a restocking fee if the courier returns your order to us as undeliverable due to an incorrect shipping address. We’ll figure out how much this fee will be.

5. Lost or Stolen Packages

ZARCHINUAE is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, you must file a report with the local authorities.

6. Out-of-Stock Items

If an item in your order is out of stock, we have two options:

  • We will wait for all items in your order to be in stock before we ship.
  • We will ship the in-stock items and send the back-ordered item separately at a later date.

7. International Shipping, Duties, and Taxes

For international orders, you are responsible for paying all import duties, customs fees, and taxes that the destination country imposes upon arrival.

8. Acceptance of Policy

By placing an order on our website, you agree to the terms of this Shipping Policy.

9. Contact Us

If you have any questions or concerns about this policy, please contact us at info@Zarchinuae.com.